With the loss of our Wife, Mother, Grandmother and Great Grandmother, we her family, are most appreciative to Mark for his compassion, understanding, and expertise in handling the calling and funeral service. Karli's knowledge in preparing her milestones, interests and community ties created a beautiful tribute to her and her life. John did such an outstanding job portraying her just as we remembered, and allowed us some personal time with her. Pat and Rita were so helpful assisting relatives and friends throughout the process. Mel bringing flowers, pictures and anything else that we had forgotten to our home, was a kindness that allowed us not to worry about those things. And a special gratitude to Rita for her trips to help with the headstone. The guidance, patience and assistance through the process is greatly appreciated. Mark Genda and his team have been a blessing to us at a bittersweet time.